Legal

Privacy Policy

Effective Date: January 2026  •  RC 8998802

GrowthPro Africa ("we", "us", or "our") is committed to protecting the privacy of all individuals who interact with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website growthproafrica.com, use our Sphere platform at sphere.growthproafrica.com, or engage with any of our programs and services.

By using our services, you agree to the collection and use of information in accordance with this policy.

1

Information We Collect

We collect information you provide directly to us and information collected automatically when you interact with our services:

a) Information You Provide

  • Full name, email address, and phone number when registering or contacting us
  • Organization, job title, and team size for enterprise inquiries
  • Educational background and career goals for program enrollments
  • Payment information (processed securely by third-party payment providers)
  • Messages and correspondence when you contact us via email or forms
  • Survey responses and feedback submissions

b) Information Collected Automatically

  • IP address and geographic location (country/region level)
  • Browser type, device type, and operating system
  • Pages visited, time spent, and navigation patterns
  • Referring URLs and search terms
  • Learning activity data on the Sphere platform (course progress, assessments, completion)
2

How We Use Your Information

We use the information we collect to:

πŸ“š Provide and improve our learning programs and platform
πŸ“§ Send you course updates, newsletters, and promotional materials (with consent)
πŸ” Authenticate your identity and manage your account
πŸ“Š Analyze usage patterns to improve user experience
πŸ’Ό Process scholarship and employment applications
🀝 Facilitate enterprise training partnerships and demos
βš–οΈ Comply with legal obligations and enforce our terms
πŸ”” Send transactional and service-related notifications
3

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers

Trusted third-party vendors who assist with payment processing, email delivery, analytics, and cloud hosting. These providers are bound by contractual obligations to maintain the confidentiality of your information.

Enterprise Partners

If you enroll in an employer-sponsored program, your learning progress and completion data may be shared with your sponsoring organization as specified in the program agreement.

Legal Requirements

We may disclose your information when required by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights, property, or the safety of our users.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

4

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and platform. Types of cookies we use:

Cookie Type Purpose Can Opt Out?
Essential Required for website functionality and security No
Analytics Help us understand how visitors use our site (e.g., Google Analytics) Yes
Preferences Remember your settings and personalization choices Yes
Marketing Track effectiveness of marketing campaigns Yes

You can control and manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

5

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law:

  • Account and profile data: Retained for the duration of your account and up to 3 years after closure
  • Learning and certification records: Retained indefinitely to support certificate verification
  • Transaction and payment records: Retained for 7 years in compliance with financial regulations
  • Marketing communications: Retained until you unsubscribe or request deletion
  • Analytics data: Aggregated and anonymized after 26 months
6

Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

πŸ‘οΈ
Access
Request a copy of the personal data we hold about you
✏️
Correction
Request correction of inaccurate or incomplete data
πŸ—‘οΈ
Deletion
Request deletion of your personal data ("right to be forgotten")
⏸️
Restriction
Request restriction of processing in certain circumstances
πŸ“¦
Portability
Receive your data in a structured, machine-readable format
🚫
Objection
Object to processing of your data for marketing purposes

To exercise any of these rights, please contact us at support@growthproafrica.com. We will respond within 30 days of receiving your request.

7

Third-Party Links

Our website and platform may contain links to third-party websites, including our iLearn platform at ilearn.growthproafrica.com and our Sphere platform at sphere.growthproafrica.com. Once you leave our website, we are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected information from a minor, please contact us immediately at support@growthproafrica.com and we will take steps to delete such information promptly.

9

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

  • Post the updated policy on this page with a new effective date
  • Notify registered users via email for material changes
  • Display a prominent notice on our website

We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes acceptance of the updated policy.

10

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through any of the following channels:

πŸ“ž
Phone
+234 701 564 1684
πŸ“
Address
Lagos, Nigeria RC 8998802
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